Account Verification for Birth Certificate Online

Verifying your account for the Birth Certificate Online portal is essential for accessing your dashboard and submitting requests. If you're experiencing login problems, such as forgetting your password, you can follow the password reset process. For additional support, visit our Help / Helpline page.

Who This Is For

This guide is intended for individuals who need to verify their account for the Birth Certificate Online portal, especially those who are facing login challenges.

• Users who have registered for the Birth Certificate Online service.
• Anyone needing assistance with password reset or account recovery.

Eligibility & Requirements (Verify Official Notice)

To access your account and reset your password, you must meet certain eligibility criteria. Ensure that you are the registered user of the account.

• You must have registered your account with accurate personal details.
• Verification of identity may be required through KYC documentation.

Documents Needed

Gather the necessary documents before attempting to verify your account or reset your password. This may include identification documents.

• Government-issued ID (e.g., passport, driver's license).
• Any documents that confirm your registered address.
• Proof of registration, if applicable, such as a confirmation email or receipt.

Step-by-Step: How to Proceed

Follow these steps to reset your password and verify your account on the Birth Certificate Online portal. Make sure to follow each step carefully to avoid any issues.

• 1. Go to the login page of the portal.
• 2. Click on 'Forgot Password?' and enter your registered email address.
• 3. Check your email or SMS for the password reset link.
• 4. Follow the instructions provided in the email or SMS to create a new password.
• 5. Log in with your new password.
• 6. If you encounter issues, try clearing your browser cache or using a different browser.

Common Issues & Fixes

You may encounter several issues while trying to verify your account or reset your password. Here are some common problems and their solutions.

• Issue: Email not received for password reset.
• Fix: Check your spam/junk folder and ensure your email is registered correctly.
• Issue: Error during KYC verification.
• Fix: Ensure all documents are valid and clearly scanned.
• Issue: Incorrect password error.
• Fix: Double-check your password entry for typos and ensure Caps Lock is off.

Additional Tips for a Smooth Verification Process

To ensure a seamless account verification experience, consider the following tips:

Always keep your registered email address and phone number up-to-date to receive important notifications.

If you need to change your contact information, you can do so through the registration page.

Remember to log out of your account when using public Wi-Fi to maintain security.